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Insurance

Q&A With Ken Tolson, Crawford & Company

Ken Tolson, US President of Crawford US Claims Solutions, talks to us about why HOVER and Crawford are a perfect match and how COVID is changing the claims space for good.  We spoke with Ken Tolson, US President of Crawford Claims Solutions. Ken started his career with Crawford over 30 years ago as a claims […]

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11/19/2020

Insurance

Partner Spotlight: Crawford & Company

  Here at HOVER, our values, “Think. Do. Serve.” show up in everything we do. Those values also apply to the partners we work with. We are incredibly proud of our partner network because it allows us to expand our reach and serve even more people. This includes contractors, insurance professionals, and homeowners.  Today, we’re […]

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11/09/2020

Insurance

Virtual claims adjusting is not the future, it's now

Just as 9/11 forever changed air travel, COVID-19 may forever change claims adjusting. Similarily, policyholder expectations will likely increase the demand to accommodate virtual and mobile interactions.   The rate of change we are experiencing is unprecedented. Therefore, we must adapt at lightning speed to the new realities of a global pandemic. The combination of social […]

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04/02/2020

Exterior Contractors

Social distancing doesn't need to stop your business

Almost overnight, social distancing has become the new normal. Despite this, homeowners will need roofs repaired, siding and windows replaced, and homeowner claims resolved. We are in a grand experiment as a nation. We need to rapidly adapt to a world where remote engagement is not only a preference but a requirement. With HOVER, you […]

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03/25/2020

Insurance

What’s Ahead for Property Insurance in 2019?

The property insurance industry is at the edge of an era of innovation, and we’re just starting to see the beginnings of it–with more to come in 2019. Before we delve into the key trends driving the industry, let’s look at how two major factors are making these innovations necessary >now. First, the sheer number […]

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01/23/2019

Insurance

5 Must-Have Digital Tools for Savvy Insurance Agents and Brokers

If you’re an insurance agent or broker, you face new threats to your business daily: right now, the shift towards online and direct insurance sales is increasing competition and making it harder to win new customers. According to a recent EY survey of 530 insurance agents, the emergence of direct-to-consumer and online channels is pushing […]

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12/08/2018

Insurance

HOVER Integrates With Symbility

We’re proud to announce that HOVER is now fully integrated with Symbility. That means Symbility customers can access HOVER’s settlement-ready data package within Claims Connect and Mobile Claims, including: Property photos Comprehensive measurement PDF Roof and full exterior plan in XML format Receipt HOVER’s highly accurate property measurements help Symbility customers process claims faster and […]

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11/27/2018

Insurance

Behind the Numbers: How HOVER Saves Insurance Carriers a Fortune

HOVER is helping property insurance carriers transform the customer experience, break down organizational silos, and streamline the way they work. Along with these benefits come tremendous cost savings. Today we’re taking a closer look at the numbers: how much can carriers save with HOVER? Here’s a line-by-line breakdown. $300-$500+ SAVINGS: EACH TIME YOU ADJUST A […]

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11/02/2018

Insurance

Seven Ways HOVER is Transforming Property Insurance

HOVER is changing the way insurance carriers do business, and the possibilities we’re creating are about so much more than cost savings. This is about bringing a vision to life, one that inspires customer loyalty and creates a sense of connection and ownership—as well as a good feeling towards an industry that often gets depicted […]

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09/13/2018

Insurance

Property Claims, Customer Satisfaction, and Good Business: Why Insurers Should Be Empowering Customers with Modern Technology

The property insurance industry is as competitive as it’s ever been in this country, thanks in large part to the wide range of options homeowners have when it comes to selecting an insurance carrier. It’s always great for consumers to have a wealth of options to choose from, but what it means for carriers is […]

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06/11/2018

Insurance

Benefits of Using Ground Level Imagery Technology in the Property Insurance Industry

Customers today are more tech-savvy and also more demanding. This is, in part, a result of the constantly evolving smartphone industry. It appears that consumers have a growing desire to receive information and conduct business on their mobile devices. Like most professional fields, the insurance industry is changing thanks to advancements in mobile technology. In […]

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07/05/2017

HOVER

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