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San Francisco, CA

Design and Research

Senior Researcher (Commerce)

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San Francisco, CA

Design and Research

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HOVER uses patented technology making it possible for anyone with a smartphone camera to create an interactive 3D model, complete with detailed measurements and powerful design features. The data produced is extremely valuable as it generates a single source of truth for the physical world allowing for more veracity throughout the home improvement and insurance processes. We’ve found an incredibly strong product-market fit across exterior home improvement, insurance, and financial services. What's the secret sauce? Cutting edge technology, an exceptional culture, and a commitment to our values (Think. Do. Serve.). 

With our team of investors, including Google Ventures and Menlo Ventures, HOVER is committed to continuing our success and facilitating growth. We believe there is strength in diversity so we hire skilled and passionate people from a wide variety of backgrounds.

What You Will Be Doing

  • Manage and prioritize research requests for commerce team
  • Identify research needs in collaboration with design and product and strategy teams
  • Lead research projects, from sizing/scoping to recruiting to executing research methods to analysis to presentation/communication
  • Track and plan research throughout design and development lifecycle, from early strategic direction through post-release validation
  • Use a variety of communication tools to share research with the broader organization (posters, workshops, theater, blog posts, short videos, and other communication tools)
  • Coach and mentor designers, promoting research processes and tools and best practices
  • Work with the directly responsible team to impact product with research findings and insights

Basic Qualifications:

  • 4+ years of research experience with web products
  • Empathy for understanding a wide variety of people and their experiences, and curious about the complexity of decision making
  • Ability to prioritize and scope multiple research requests, aligning with team’s goals
  • Knowledge of a wide variety of formative, evaluative, qualitative and quantitative research methods
  • Strong communication delivery, both written and verbal, for audiences from individual contributors to executives
  • Excellent collaboration skills across different stakeholders, including design and product and engineering.
  • Experience using different research and recruiting and incentive tools
  • Comfortable in a fast-paced environment while balancing project needs

Preferred Qualifications:

  • Knowledge of the construction industry
  • Experience working with
    • Web and mobile apps
    • Agile software development
    • Multiple data sources (customer feedback, market research, survey data, analytics, competitive landscape)

Benefits

  • Compensation - Competitive salary and meaningful equity in a fast-growing company
  • Healthcare - Comprehensive medical, dental, and vision coverage for you and dependents
  • Paid Time Off - Unlimited and flexible vacation policy 
  • Paid Family Leave- We support work/life balance and offer generous paid parental and new child bonding leave 
  • Mandatory Self-Care Days - A day set aside each month to allow employees to recharge 
  • Remote Wellbeing Resources - We provide recurring fitness classes, meditation/ mindfulness tools, virtual therapy, and family planning assistance 
  • Learning - We encourage continued education and will help cover the cost of management training, conferences, workshops, or certifications

 

#LI-RH1  #LI-Remote

 

PRIVACY NOTICE FOR CALIFORNIA JOB APPLICANTS [link]

By submitting your application, you are agreeing to HOVER's use and processing of your data as described in the notice linked above.

Benefits

Compensation

Competitive salary and meaningful equity in a fast-growing company


Healthcare

Comprehensive medical, dental, and vision coverage for you and dependents


Paid Time Off

Unlimited PTO for exempt employees and PTO accrued at 3 weeks per year for non-exempt employees


Paid Family Leave

We support work/life balance and offer generous paid parental and new child bonding leave


Mandatory Self-Care Days

A day set aside each month to allow employees to recharge


Remote Wellbeing Resources

We provide recurring fitness classes, meditation/ mindfulness tools, virtual therapy, and family planning assistance


Learning

We encourage continued education and will help cover the cost of management training, conferences, workshops, or certifications



Apply for: Senior Researcher (Commerce)

San Francisco, CA

Design and Research

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U.S. Equal Employment Opportunity Information (Completion is voluntary)

Individuals seeking employment at HOVER are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic(s) protected by applicable law. HOVER requests information on the race/ethnicity, gender, and veteran status of our applicants for monitoring equal employment opportunity and as part of the Company’s commitment to a diverse and inclusive workplace.  Completing this survey is voluntary. All responses are kept private and will not affect your candidacy for employment.

Completing this survey is voluntary. All responses are kept private and will not affect your candidacy for employment.

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