NYC, SF, ATX - Hybrid
HOVER is a software platform offering measurement, visualization, estimation, and ordering solutions to the construction and insurance markets. HOVER uses patented technology making it possible for anyone with a smartphone camera to create an interactive 3D model, complete with detailed measurements and powerful design features. The data produced is extremely valuable as it generates a single source of truth for the physical world allowing for more veracity throughout the home improvement and insurance processes. We’ve found an incredibly strong product-market fit across construction, insurance, and newly emerging, with Homeowners. What's the secret sauce? Cutting edge technology, an exceptional culture, and a commitment to our values (Think. Do. Serve.).
With our team of investors, including Google Ventures, Menlo Ventures, The Home Depot, and leading Insurance carriers such as Travelers, State Farm, and Nationwide, HOVER is committed to continuing our success and facilitating growth. We believe there is strength in diversity so we hire skilled and passionate people from a wide variety of backgrounds.
Please submit resume in PDF Format
Why HOVER wants you:
HOVER is looking for a dynamic and motivated leader who enjoys fast-paced environments to drive forward a high performing team. Your focus will be on helping our customers maximize their experience on HOVER’s products in a critical junction during their customer journey. Your team will ensure new customers are effectively onboarded through project planning and engagement with leaders and individual contributors throughout their organization. You will have an opportunity to work cross functionally with multiple departments, including Sales, Account Management, Customer Support, and Product. It’s an exciting time to join and in this role, you’ll have an opportunity to influence processes, use your creativity, and have a part in continuing to build a world class customer experience at HOVER.
The Customer Onboarding team at HOVER is primarily focused on the customer experience during a critical junction of the customer journey. We take an empathic, customer centric, approach to learn about our customers' business/workflows. We will primarily offer HOVER’s existing suite of solutions to challenges, and work with our product teams to enhance our offerings when existing solutions do not meet the needs of our customers. We work closely with internal cross functional partners, and are a team that other departments love working with because they know we will get the job done and have fun doing it!
You will contribute by:
What we are looking for:
Nice to have:
HOVER has Hubs in San Francisco, New York City, and Austin. These Hubs are where our teams will be growing the most as we foster in-person collaboration and connection.
The US base salary range for this full-time position is $106,000-$156,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Competitive salary and meaningful equity in a fast-growing company
Comprehensive medical, dental, and vision coverage for you and dependents
Paid Time Off
Unlimited PTO for exempt employees and PTO accrued at 3 weeks per year for non-exempt employees
Paid Family Leave
We support work/life balance and offer generous paid parental and new child bonding leave
Mandatory Self-Care Days
A day set aside each month to allow employees to recharge
Remote Wellbeing Resources
We provide recurring fitness classes, meditation/ mindfulness tools, virtual therapy, and family planning assistance
We encourage continued education and will help cover the cost of management training, conferences, workshops, or certifications
NYC, SF, ATX - Hybrid
Are you authorized to work in the country in which this job is offered?*
Will you now or in the future require HOVER’s sponsorship to continue or extend your current work authorization status? *
If you answered yes to the above question, what is your current immigration status, and when does your current status/work authorization expire?
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U.S. Equal Employment Opportunity Information (Completion is voluntary)
Individuals seeking employment at HOVER are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic(s) protected by applicable law. HOVER requests information on the race/ethnicity, gender, and veteran status of our applicants for monitoring equal employment opportunity and as part of the Company’s commitment to a diverse and inclusive workplace. Completing this survey is voluntary. All responses are kept private and will not affect your candidacy for employment.
Completing this survey is voluntary. All responses are kept private and will not affect your candidacy for employment.
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