We’re proud to announce that HOVER is now fully integrated with Symbility. That means Symbility customers can access HOVER’s settlement-ready data package within Claims Connect and Mobile Claims, including:
HOVER’s highly accurate property measurements help Symbility customers process claims faster and better than ever. With this new integration, carriers can:
Create a better customer experience. Research indicates that a bad claims experience is the #1 reason a policyholder will switch companies (and tell four of their neighbors about it). If the cost of acquiring a customer is $500, a bad claims experience can add up to a $2,500 loss. HOVER helps you resolve claims quickly, creating a better customer experience overall. Plus, homeowners love having access to HOVER’s interactive 3D model of their home, which they can use to visualize the repair and future remodeling projects.
Here’s how to start using the new HOVER integration:
Import HOVER data into Mobile Claims. When you import HOVER data from Claims Connect into Mobile Claims, you’ll find all the documents you need in the “HOVER” folder. Mobile Claims will create a new, highly detailed roof plan or exterior plan based on the data received from HOVER, so you no longer have to input anything manually. Simply go to Claims Explorer, click on the roof plan, and see all the quantities already listed as if you’d manually created them. It’s all right there so you can generate an estimate within minutes.
For a detailed walkthrough of our new integration with Symbility, check out this webinar.
Have questions about the new integration? Contact Symbility Sales at firstname.lastname@example.org or call the helpdesk at (877) 862-8069. You can also contact HOVER support at email@example.com or reach our helpdesk at (844) 754-6837.
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