Almost overnight, social distancing has become the new normal. Despite this, homeowners will need roofs repaired, siding and windows replaced, and homeowner claims resolved. We are in a grand experiment as a nation. We need to rapidly adapt to a world where remote engagement is not only a preference but a requirement.
With HOVER, you can adapt your business to adhere to social distancing requirements. Keep your employees safe and alleviate homeowner anxiety with either a fully remote or a hybrid no-touch, onsite process. We call this a Remote Engagement System.
Remote Engagement System
Want a completely virtual experience? The HOVER app makes it easy for the homeowner to capture their property with our HOVER Connect feature.
Need a site visit? You can capture the property, including claimed damages, onsite then engage with the homeowner via email or video conference. (We love Zoom & HelloSign!)
How are customers using remote engagement?
We’ve spoken to our customers, and some like Endeavor Exteriors have embraced HOVER into their workflows and made a fully no-touch remote or hybrid no-touch a key differentiator in a highly competitive storm market.
Others like Cochran Exteriors have adapted quickly, introducing a 100% virtual estimation process, which allows homeowners to work with a consultant, review design options on a 3D model of their home, and receive a detailed quote all from the safety and comfort of their home.
Want to learn more? See our Remote Engagement page for more details. Schedule a time or give us a call directly at +1 844-903-0361 to see how you can use HOVER to adapt your workflow.
